Business Featured

Recruiting the perfect salon team

September 13, 2021

The success of your salon depends on the skills, attitude and personality of the team you bring together for your workplace. Recruiting the perfect team will make all the difference to the future success of your business.

Find the person your business needs

When a staff member leaves and you’re faced with a vacancy, it doesn’t necessarily have to be replaced ‘like with like’. Circumstances could dictate when a senior member of staff has resigned, you may have an existing team member ready for promotion. 

When recruiting, the questions you need to ask yourself is what kind of person does my business need to take it forward? Are clients asking for services that you don’t currently provide? Can you see a gap in your local market? Do you need more cover for evenings or weekends?

Once you have answered these questions and are clear about the ideal candidate you want in your business, you can begin to put your job ad together.

Advertising your vacancy

Caroline Larrisey, director of quality and standards at the NHBF says: “to grab potential candidates’ attention, ensure your job advert is clear and concise. You’ll need to make sure the content of the job advertisement is short, with a snappy heading that sums up the vacancy, strong imagery representing your brand and business culture, and an accurate job description, including the level of seniority, qualifications required, and primary responsibilities. You’ll also need to state the work hours and pay and be clear about how prospects can apply.”

Once you have a copy of the job advert, there are several ways to advertise your vacancy, including:

  • Word of mouth – ask your team to spread the word.
  • Job fairs, local employer and networking events.
  • Placing the job ad in your salon window.
  • Posting the job ad in local shops and colleges.
  • Online job sites – some are free or low cost.
  • Social media channels – more effective if you are already active online.
  • Business website.
  • Local newspapers.

You could also consider using a specialist recruitment agency who knows the industry. Agencies can help with all aspects of the process, from writing job ads to interviewing.

Employment contracts for salon and barbershop recruits

Ensure the business and new employee sign a formal contract of employment. The NHBF provides Members with access to contracts and staff handbooks for employees and apprentices.

Since April 2020, a new employee must be given a written statement that includes all the terms and conditions of their job on the first day of their employment.

It’s good practice to send out the contract for signing with the offer letter in advance of day one.

Taking on an apprentice

Taking on an apprentice is your chance to offer someone a great opportunity and pass on your skills and experience to a new generation. It’s also an excellent way to grow your loyal workforce to suit the needs and culture of your business.

Training an apprentice is also more cost-effective than hiring pre-skilled staff. The NHBF website has extensive information on how to hire an apprentice at 

The NHBF offers business support services for beauty salons and chair/space/room renters, from legal, employment and financial guidance to expert advice for managing people and boosting your business. Find out more at

Join the NHBF before the end of October and quote PHO25 to get £25 off your membership fee.