Power to the People!

This week, we sat down with Beauty Business Expert and Founder of the International Salon Business School, Liz McKeon, to discuss why staff empowerment is so important when it comes to business success.

Empowerment is the degree of autonomy and self-determination in people, communities and businesses. It enables individuals to represent their interests in a responsible and self-determined way, allowing them to act on their own authority.

Through giving your team members autonomy and responsibility to manage their own work, objectives and deadlines, you are fostering staff empowerment. Instead of micromanaging your team, you are providing them with the tools and support necessary for success.

To empower employees:

• Support, encourage and praise your employees to show you are invested in them. Recognise great work and celebrate employee’s achievements, this will help them feel more empowered and push them to continuously improve their performance.
• Give your staff a voice by requesting and acting on consistent feedback; show them that what they say matters. Continuous performance monitoring establishes open channels of communication and transparent dialogue.
• Provide your staff with opportunities to grow and develop by regularly offering options for career progression. This will help employees develop professionally and encourage them to continuously improve their skills and knowledge.

The benefits of staff empowerment for your business are endless, including a greater trust in leadership, improved motivation levels, increased creativity and higher rates of employee retention. As a result, this increase in performance and productivity will also improve the bottom line of your business.

Ultimately, ensure your team understand that you are there to support them because you care about their contribution to the overall success of the business.

For further information on Liz McKeon, click here