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Is your salon safe from Cybercriminals? | NHBF

February 10, 2020

Small businesses such as salons can be an easy target for cybercriminals, says NHBF finance director Kishon Mather. “Safer Internet Day on 11 February is a great reminder that it’s crucial to protect your business against cybercrime which can have a catastrophic effect on your finances and also damage your reputation.”

Don’t fall for phishing attacks

The latest government figures for 2019 show that 80% of UK businesses received phishing emails. Phishing attacks are fake emails that ask for banking details or passwords and provide links to scam websites.

“Always look out for signs of fake emails such as poor spelling, poorly reproduced logos and suspicious email addresses,” says Kishon. “Ensure your staff know that they must not follow links from emails sent to your business accounts. If you suspect a phishing attack has taken place, carry out a virus scan and change your passwords.

Find out how to protect your business:

Password protection

“There are some basic measures you can take to reduce the risk of a cyberattack,” says Kishon. “For example, make sure all the salon and mobile devices you use are password/pin or fingerprint protected.

“Avoid having the same password for all your accounts, and never choose passwords that would be easy to guess. Have different passwords for your email account, client details, staff details, bank account and any other business-related accounts you have.”

Anti-virus software

Always use anti-virus software on all your devices, including mobile phones and tablets. Make sure firewalls are switched on and always carry out anti-virus updates when the system prompts you to.

“Make a regular backup of all your electronic data,” says Kishon. “But ensure your backup files are not permanently connected to your main computer system, either physically or via a local network.”

Securing mobile devices

“Configure mobile devices so they can be locked or tracked if they’re stolen,” says Kishon, “and don’t use old devices that are no longer supported by the manufacturer’s updates.”

Avoid public Wi-Fi hotspots as they are not secure enough and may put your sensitive data at risk. It’s safer to use a 3G or 4G hotspot instead.

“Always keep track of all the mobile devices that are used in connection with your business so you know where they are and who has them. Limit the number of people allowed to take them off-site to reduce the risk of loss or theft.

Salon software

Work with your salon software provider to ensure your data is protected and always inform them if you suffer a cyberattack or security breach.

GDPR – stay legal

Client and employee data is very valuable to cybercriminals and strict data protection laws under GDPR means you must ensure the data you hold is secure and protected.

NHBF Members can download a detailed guide to GDPR ( and ready-to-use templates (

The NHBF offers a range of business support services for hair and beauty salons, from legal, employment and financial guidance to discounted insurance and expert advice for managing people and boosting your business.