However maintaining a strong social presence can be extremely important in sustaining a secure relationship with your clients. That’s why the Indola team are here to share our top tips to help you stay connected to your community, while staying safe during this unprecedented time.
Hair by #IndolaSelected member @sita_zoroa
Just because you can’t see your clients, it doesn’t mean that you can’t help them. Think about the expertise and advice you can provide; Product advice, online consultations, live Q&A’s for topics like disguising roots or blow-drying at home.
You may not be able to give your clients a date for when you reopen however your clients will be wondering if you’ll be creating a waiting list or booking in missed appointments first. There may be a lot of uncertainty but making your plans clear will get you one step ahead and shows your clients that you’re organised and ready to get going again.
Where do you find your inspiration? Do you have a Pinterest board? Launch one and save ideas to share with your clients. Or even ask your clients to share their own hair inspiration with you and strike up a conversation about what you’re going to do at their next appointment.
To many of your clients, you won’t just be their hairdresser, so let them know what you’re up to. Have you learnt a new skill? Re-decorated? Tried a new recipe? Don’t be afraid to bring in the kids or pets as staying connected with your community can really help them to feel close to you.
Give back to your community and ask your clients to nominate a key worker to be in with the chance of winning a free makeover. Not only are you giving back but you’re helping to bring people to your social channel therefore promoting your business.
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