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Henkel prepares the way forward for salon’s returning to work in the UK and Ireland

June 01, 2020

In a post-pandemic world, the salon experience as we know it is going to look very different – both for clients and hairdressers.

As salons across the UK now gear up for hopeful re-opening dates in July, Henkel Beauty Care Professional is providing four weeks of focussed support for its partners across all aspects of the business: from PPE provision to bespoke education to ensure that every member of the salon team is ready for a safe and successful return to work.

PPE Provision

Henkel has sourced quality PPE, so that salon owners who are Henkel customers will be able to order items to protect themselves and their clients. The PPE available includes:

  • surgical grade face masks (for both clients and stylists);
  • disposable gloves, capes and towels (unbranded);
  • face visors;
  • hand sanitiser.

The PPE is available to anyone with a Henkel account, and is also available to wholesalers for both their staff and for retail.

Pre-orders for PPE will be taken via the Henkel salesforce, with delivery anticipated in the last week of June, ahead of provisional reopening dates.⁠

Salon Health & Safety Guidelines

Henkel PPS educators are providing online training for salon teams, to communicate the necessary procedures for employees and clients.⁠

This education will cover how to limit contact in salon, how to schedule appointments taking into account new timings; how create a safe client journey and how to implement stringent hygiene and cleaning processes.⁠

All online training will be backed up with a Henkel manual, which includes checklists, daily routines and salon hygiene advice, so that team members have a reference point at all times to help maintain standards long term.⁠

This manual is also available online, for fast and easy consultation and can be accessed at: bit.ly/SKPSafetyGuidelines

Business Q&As

In the run-up to provisional reopening dates in July, Schwarzkopf Professional will be building on the success of its regular Instagram Live sessions with a month of business-specific sessions, hosted by National PPS Manager UK & IRE, Kay Brady.

These ask-anything Q&As will feature a salon owner guest each week, as Kay talks through safe and quick salon services, as well as the nitty gritty of scheduling appointments and creating a safe salon environment.

The topics being covered are:

  • w/c 1 June – Color 10 and ChromaID
    • The benefits of both colour ranges and how they can be utilised in the immediate reopening period – the speed of Color 10 will make it a must-have, while ChromaID does not require skin testing which makes it ideal for clients who won’t have been tested for three months (the suggested amount of time required for new patch tests).
  • w/c 8 June – Health and Safety in the Salon
    • What processes should be in place in the salon, how teams should be trained, how to maintain a salon atmosphere with new procedures in place and how to educate clients on what is expected of them.
  • w/c 15 June – Preparing to Reopen
    • How to train your team – and in what – ahead of reopening, how to manage skin testing for clients, team communication and how to operate with team members who only colour or cut.
  • w/c 22 June – Managing Appointments
    • How to manage – and where to start – with appointments, how to prep clients before they arrive, how to create client questionnaires, how to host online consultations, how to manage pricing and how to maximise booking systems.

Ongoing Education

Finally, the Schwarzkopf Professional PPS Team has four more weeks of dedicated education for salon partners available. These in-depth education sessions are for Schwarzkopf Professional salons and hairdressers exclusively, and will cover topics including colour correction and hair health, as well as refreshers on favourite product lines. With four sessions per week, these education sessions are perfect for the whole salon team and can be booked directly through your salon rep.

  • w/c 1 June
    • Hair Rehab and Retail Secrets
  • w/c 9 June
    • Igora Blonde Perfection and Ultimate BlondMe
  • w/c 16 June
    • Quick Application Services and How to Fix It
  • w/c 23 June
    • tbh  – True, Beautiful, Honest colour and Quick Application Services
  • w/c 30 June
    • How to Fix It and Hair Rehab

Julian Crane, General Manager UK & Ireland for Henkel Beauty Care Professional, comments: “We’ve been incredibly inspired by the positivity and proactive responses of our hairdressing community during the lockdown period, and have been proud to support the wider industry with initiatives like Help Your Salon, our charitable donations and social media live sessions to inspire and educate. Now, as we move into what is hopefully the final four weeks of lockdown, we’re proud to be supporting our salon partners with practical resources, targeted education focussing on reopening and ongoing social media sessions that provide real, practical advice and an opportunity to hear from peers and ask questions. As the industry prepares for hopeful reopening, we feel confident that we are providing our salon partners and the hairdressing community with the resources they need to do with confidence.”