Positive Stats | 74% of hair and beauty business owners are optimistic about the success of their business in 2021

Yell Business has released new research into how small businesses have adapted to survive in light of Covid-19 and how the pandemic is changing the way businesses and consumers communicate.

The new study reveals the scale of the challenge business owners have faced in recent months with three quarters (76%) of SMEs (Small Medium Enterprises) introducing a new service due to Covid-19.

Out of all sectors that were studied in the report, the Hair and Beauty (H&B) industry was found to be the most adaptable, with 100% of H&B businesses surveyed introducing a new service.

To access further stats from the study and get tips and advice from Yell Business on how to communicate effectively with customers, please visit our Campaign page: https://business.yell.com/sme-insight/whos-getting-the-message/